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’ January 26, 1979 Ambasaador Cribreel Shallouf c/o Mario Leonea 1510 Nonroe Drive, N.E. Atlanta, Ceorgla Re: Delte File N-65795 an Deor Mr. £hellouf:. After an extensive search, I an very sorry to report thet we ure unable oe to locate your luggage. Your cooperation during thie difficult tine is ‘. appreciated and we certainly want to settle your claim on an equitable ae baele. . 2! The acount of reimbursement is governed by tariff regulations based on ee International Treaty. Theee tariffs apply when any portion of a pas- . 2 senger’s ticket involves international travel. In auch @ case, liability ie limited to the actusl value of the property not to exceed $646.06 per ee bag. Accordinglyy I am enclosing our check for $640.00. eo We realize this does not cover the steted value of your loss, but it may 3 be that you have insurance coverage that will provide for additional 5 psywent. If so, wa will be glad to cooperate with your insurance agent in his investigation. The search for your luggage will continue and if “K it is located, we will let you know promptly. x Thank you egain for your patience and cooperation. Please give us an 3 opportunity to show we can do better-the next tine you travel. 7 Sincerely, ' : + C7 Consumer Affaire JMM: nb Encloaure be: British Airways (NYC) - Our folks lost the baggage claim checks but ‘ bags were not checked for a transfer at sirport in London and we finally received two of the bags on BA expedite checks.’ Under the circumstances may we expect your check for full reimbursement. ~v yee ry ert rare t i Ff ’ j \ / A Oy ed 5 . rer REG NYT EO: FO PATNA «OOD PEA UO, SIO ET ELE OIE OE EAE I wee STD Fan antennae Sonagrmaerts earned tes Re PSOE ERNE AI, 104 BRINE REIT PO RTE STI NIUE TMI RIT: y oe progeas ae ad