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National Security Letters — Part 1
Page 355
355 / 1188
affected customers and to the public, the persons responsible may be tipped off that law
enforcement is investigating their crime. Criminals would then have the opportunity to
destroy evidence, change their behavior, and otherwise jeopardize the investigation and
avert justice. Indeed, the approach outlined above is the one taken by a variety of
proposed legislation currently under consideration by Congress. **
The Commission’s questions regarding routine notification of any access to
CPNI, even when no security breach is suspected, raise additional issues.*’ There may be
good reasons that a carrier may want to disclose CPNI without notifying its customer,
e.g, during the course of a fraud investigation. But if the Commission does decide to go
beyond notification of actual security breaches, it should at a minimum make clear that
any new requirements do not alter the balance struck by Congress for when law
enforcement access to customer records must be disclosed. See 18 U.S.C. 2701 ef seq.
Because Congress has already established a structure for customer notification of law
enforcement access to customer records, the Commission should exclude disclosure of
CPNI to !aw enforcement from any routine notification requirement.
IV. Conclusion
For the reasons stated herein, the Departments urge the Commission not to adopt
rules mandating the destruction of call records and similar CPN, a vitally important
investigative resource for protecting public safety and national security. Such a rule
would undoubtedly hinder the Departments’ ability to carry out their respective public
33 Notice 4 23.
uM See, é.g., Data Accountability and Trust Act, H.R. 4127, 109th Cong. (2005),
Personal Data Privacy and Security Act of 2005, 8. 1789, 109th Cong. (2005).
35 Notice ¥ 23.
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