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student-loan-repayment-program-policy-guide — Part 01
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UNCLASSIFIED
Student Loan Repayment Program Policy Guide
Coordinate with the Analytics. Reportins. & Modeling Unit (ARMU), ASCES to collect.
an attrition rate model of all FBI positions to facilitate the categorization and selection of
applications.
Make justifiable recommendations to the HRO for SLRP selection decisions with the
goals of recruiting for positions and retaining individuals who are highly skilled and most
critical for fulfilling the needs of each unit, division, FO, and the FBI as a whole..
Coordinate with Department of Justice (DOJ) on attorney and law clerk requests for the
Attorney Student Loan Repayment Program.
Ensure that documentation of every application decision is retained.
Facilitate repayment processing with the >ayroll Manasement Unit (PMU) by providing
information about approved applications and any additional processing instructions.
Assist in resolving recipients' SLRP repayment and nonrepayment issues.
Initiate recovery of funds whenever recipients do not fulfill the service obligation of their.
SLRP CSAs and must reimburse the FBI for all pretax repayments. See subsection 10.
Review and evaluate annually the use and implementation of the SLRP to ensure.
consistency with established requirements and criteria found in federal directives,n.
regulations, and laws.
Prepare and submit any necessary reports about the FBI's SLRP, including the required
annual report to the DOJ's Justice Management Division (JMD) for the Department's
annual report to the Office of Personnel Management (OPM)
2.5.
Payroll Management Unit, Employee & Medical Services Section (EMSS), HRD
PML, EMSS, HRD must:
Work with Owl to execute payments on approved applications
Ensure that each approved payment-with appropriate tax withholdings and any
appropriate gross up-is made directly to the corresponding lender on the application, as
approved by the SLRP, HRD and consistent with established federal regulation payroll
guidelines
2.6.
HRD Call Center, Analytics, Systems & Customer Engagement Section, HRD
HRD Call Center, ASCES, HRD must:
Research and provide employee-specific SLRP information to requesting employees and
offices with a need to know..
Consult with (w/!) when expert guidance or authoritative advice is needed to provide the.
assistance requested by customers..
Open service tickets, as appropriate, about program or application issues or situations that
involve a variety of program- or repayment-related matters.
3
UNCLASSIFIED
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