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9 11 Commission Report — Part 3
Page 41
41 / 81
The new semi-annual program reviews will be used in several ways. Field office and program
managers will use them to assess their performance and to identrfy the strengths and weaknesses
of their programs so that they can institute improvements. Program managers at Headquarters
will examine the results of these reviews, identify national or individual field office performance
issues, and recommend corrective action as needed The Inspection Division will analyze the
semi-annual reviews in preparation for regularly scheduled inspections. The Inspection Division
also will use the reviews to determine if there are any performance anomalies that may require
an unscheduled inspection.
Similarly, we modified the inspection criteria for field offices to include performance metrics
for their intelligence programs The intelligence components. in each field office will be monitored
to ensure that mtelligence information is managed and.disseminated quickly and in. a format
for use by other members of the Intelligence Cornmunity.
Special Agent Evaluations
Special Agents currently are evaluated according to specified performance criteria related to
eight "critical elements.” These elements provide guidance and define the activities we expect
an agent to undertake and master.
On March 22, 2004, the Director approved a proposal to revise the evaluation criteria for all
Special Agents to emphasize intelligence objectives. The proposal would create a new Critical
Element 7, “Intelligence Collection and. Reporting,” to require that each agent demonstrate and
effectively apply knowledge, authorities and mandates governing intelligence functions. We
also propose revising Critical Element 8, “Developing an Intelligence Base,” to ensure that
agents effectively cultivate and explor intelligence sources.
Proposed Critical Element 7: Intelligence Collection and Reporting
* Demonstrates and independently applies effective knowledge of authorities
and mandates governing the intelligence functions of the FB!
* Demonstrates and independently applies. broad knowledge and awareness of
the needs of FBI intelligence customers and partners in other federal law
enforcement agencies; the state, local, and tribal law enforcement cormmuntties;
the U.S. Intelligence Community; and/or friendly foreign services, and serves
these needs effectively.
« Independenily collects intelligence of value in accordance with prevailing sets
of intelligence requirements, using ail appropriate investigative and intelligence
collection techniques
* Independently ensures that collected raw intelligence is reported in accordance
with established guidelines to relevant customers, both internally and externally,
through all appropriate means, to include effective interaction with the Field
Intelligence Group.
* Independently ensures that intelligence analysts receive all reievant collected
intelligence to effectively support the FBI's intelligence analysis and production
responsibilities.
Proposed Critical Element 8: Developing an Intelligence Base
- independently identifies and effectively operates human sources in accordance
with prevailing sets of intelligence requirements, and makes sound judgments
regarding the. value of their contributions.
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