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UNCLASSIFIED Crisis Intervention Program Policy Guide 1. Introduetion The Employee Assistance Program (EAP) provides free, confidential and voluntary services, including referrals to professional resources, to assist Federal Bureau of Investigation (FBI) employees and their family members with any concerns or issues that might arise during the course of an individual's FBI career. In addition to common workplace issues, the work of enforcing the law and protecting national security is often accompanied by exposure to critical incidents (as defined in Appendix.A of this policy guide [PG]) that can be traumatic in nature. The mission of the Crisis Intervention Program (CIP) is to provide an employee assistance mental health response to those critical incidents ascertained to have potentially traumatic effects on FBI personnel or their families. The goal is to minimize the adverse effects of any critical incident After any Federal Bureau of Investigation Headquarters (FBIHQ) division or field office (FO) has experienced a critical incident, a CIP response should be activated immediately by the FBIHQ division or FO head (i.e., assistant director [AD], assistant director in charge [ADIC], or response to a critical incident includes providing services in education, support, and counseling and referrals to external resources for support or treatment. The CIP provides support and services to non-FBI organizations and agencies when authorized and as resources allow. The CIP utilizes a team of EAP personnel who are experienced in traumatic response and have received specialized training and education in responding to FBI critical incidents. This includes EAP peers, FBI chaplains, employee assistance counselors (EAC), HRD medical officers (MO). and regional program managers (RPM). 1.1. Purpose The purpose of this policy is to provide written guidance on the development, implementation. and administration of services provided in times of crises.. 1.2. Scope This policy applies to, and should be followed by, all EAP personnel, including all CIP team members; alI FBI managers having authority to request CIP services; and FBI personnel. involved in any type of critical incident.. 1.3. Exemptions There are no exemptions to this policy.. 1 UNCLASSIFIED